Refund Policy

At Learn Wise Hub, operated by FLEXADS MEDIA PRIVATE LIMITED, we strive to provide quality educational content and a seamless learning experience. This Refund Policy outlines the terms and conditions for requesting a refund for our digital products and services. By purchasing from us, you agree to this policy.

1. Eligibility for Refunds

Refunds may be granted under the following circumstances:

  • Technical Issues: If you are unable to access the course due to technical issues that cannot be resolved by our support team.
  • Incorrect Purchase: If you accidentally purchased the wrong course and notify us within 24 hours of the purchase.
  • Non-Delivery: If course details are not delivered to your provided email or WhatsApp number within 24 hours of successful payment confirmation.

2. Non-Refundable Situations

Refunds will not be issued under the following conditions:

  • Change of mind after accessing the course content.
  • Failure to complete the course within the stipulated timeframe.
  • Misuse or unauthorized sharing of course access credentials.

3. Refund Request Process

To request a refund, please follow these steps:

  1. Contact us at support@flexadsmedia.com with the subject line “Refund Request.”
  2. Provide your order details, including:
    • Name
    • Email address
    • Phone number
    • Order ID
    • Reason for requesting a refund
  3. Allow our team up to 7 business days to review and process your request.

4. Refund Method

Approved refunds will be processed to the original payment method used during the purchase. Depending on your payment provider, the refund may take 5-10 business days to reflect in your account.

5. Contact Us

For questions or concerns about this Refund Policy, please reach out to us:

FLEXADS MEDIA PRIVATE LIMITED
Email: support@flexadsmedia.com
Phone: +91 9652458956
Address: 73-A, NIMBEHERA, Bhawaliya, Chittorgarh, Rajasthan, 312620

We are committed to addressing your concerns promptly and ensuring a satisfactory resolution.

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